FAQs

Answers to your questions about our products and services. If you don't find what you are looking for, feel free to drop us an email and our friendly customer support team is here to help!

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Every Personalized Name Stamp purchase is specially curated with a package of 

  • Personalized waterproof name stamp 
  • Black ink cartridge ready for immediate use 
  • An additional bottle of refill ink 
  • Roll of Iron-on Labels 
  • A product care card with instructions on proper usage

Check out the Product Care Card that is in your Personalized Name Stamp package for instructions.

We have a step-by-step video guide on how to refill the Personalized Name Stamp. Check out our IG account (@thesnugglymummy) and refer to the IGS tab - Guides.

The ink by our Personalized Name Stamp is 100% permanent, so it would not fade or be washed away. However, you can use our Iron-on Labels instead of stamping on the clothes directly.

We have a step-by-step video guide on how to use the Iron-on Label. Check out our IG account (@thesnugglymummy) and refer to the IGS tab - Guides.

We have a step-by-step video guide on how to remove the Iron-on Label. Check out our IG account (@thesnugglymummy) and refer to the IGS tab - Guides.

That is our complimentary roll of Iron-on Label in every Personalized Name Stamp package.

Yes, you can! Go on to the Personalized Name Stamp product tab to purchase.

Our Personalized Name Stamp can be used for up to 3000 stamps.

Each design has its own specific fonts, so do consider the fonts while selecting your preferred designs.

Our products are customized and made locally, delivery takes about 1 - 2 weeks.